Last updated: 1 June 2024

This Privacy Policy describes how OptimalCore (A Dimitriadis T Rafailidis OE) (“we”, “us”, or “our”) collects, uses, and protects personal data in connection with your use of our downloadable Software, in accordance with EU General Data Protection Regulation (GDPR) and Greek Law 4624/2019.

1. Who We Are

We are OptimalCore (A Dimitriadis T Rafailidis OE), based in Thessaloniki, Greece. For any data protection inquiries, contact us at privacy .-at-. optimalcore.com

2. Data We Collect

We may collect the following information:

Download date/time and version

Technical information about your device (OS, system locale)

Technical issue descriptions, replication instructions, sample datasets for issue replication

No personally identifiable information is collected unless explicitly provided by you (e.g., via email or support forum post).

3. Purpose of Collection

Data is collected for:

Improving software performance and stability

Providing technical support

Monitoring installation trends (aggregated and anonymous)

4. Legal Basis

Our legal basis for collecting and processing data is:

Legitimate interest (e.g., analytics, error tracking)

Consent (where explicitly given)

5. Data Sharing

We do not sell or share your data with third parties, except:

Service providers assisting with analytics or hosting

When required by law

6. Your Rights

You have the right to:

Access your data

Request correction or deletion

Object to processing or request restriction

Lodge a complaint with the Hellenic Data Protection Authority (HDPA)

7. Data Retention

We retain your data for as long as needed to fulfill the stated purposes.

8. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access or disclosure.

9. Contact Us

If you have questions about this policy or want to exercise your rights please contact us.